Service Now-IT Service Management
Service Now is a PaaS (Platform as a Service) provider of enterprise Service Management. ServiceNow simulation is used globally to define, organise, and mechanise the flow of work, removing dependencies on email and spread sheets to convert the delivery and service management for the enterprise. ServiceNow offers service management for every department in an enterprise including human resources, IT, facilities, etc
CertGlobal in India is offering an extensive training/workshop for the ServiceNow tool. The trainings are offered in two different aspects – as a standard ServiceNow training, covering the key concepts mentioned below, or as a customised package based on the needs of the customer.
The ServiceNow tool training course has been designed to help impart knowledge regarding the effective use of the tool’s user interface, its various features and applications, while also assisting in providing a detailed understanding of several concepts ranging from administration, configuration and development. The course is designed to provide trainees with the experience of ServiceNow tool from the perspective of the end user, support team member, administrator and developer.
Critical success factor:
Our trainers exhibit an experiential blend of process/technology and can articulate the contents both from the technical and functional aspects of the tool. This is critical for both technical consultants involved in day-to-day operations or during implementations of the tool in line with process requirements, as well as functional consultants involved in its functional testing, etc.
- Duration10 day
- Skill levelall
- Re-take courseN/A
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